PlateLedger
Support
For product, purchase, billing, or download help, email plateledger.app@gmail.com. We aim to respond within two business days.
Include in your message
- Your Paddle transaction reference.
- The purchased plan: Core, Pro, Team, or Pro Annual.
- Your browser and operating system.
- A concise description of the problem.
Never email complete card numbers, passwords, bank details, or private restaurant records. For billing questions you may also reply to the Paddle receipt.
Before contacting support
- Extract the ZIP before opening
index.html. - Keep all product files together in one folder.
- Use a current version of Chrome, Edge, Firefox, or Safari.
- Open the download link from the Paddle confirmation page.